#3
Queue Length Doesn't Tell the Whole Story
A queue's size is only a snapshot in time.
To understand system health, measure arrival rate, processing rate, and whether the backlog is growing or shrinking.
A long queue might be stable. A short queue might be about to overflow.
Without rate metrics, you're reacting to a number — not diagnosing a system.
Measure inflow. Measure outflow. Measure the delta.
That's how you know if you're keeping up.